Frequently asked questions.
Technical, ordering, delivery and quality questions — answered.
15 questions, answered.
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Three product disciplines: solar mounting structures (ground, rooftop, carport and pole-mount), street lighting infrastructure (poles, high masts and decorative columns), and industrial hardware (bolts, nuts, washers, U-bolts, anchor bolts and custom components).
Yes. Custom engineering is a defined capability. Requirements can be submitted as a drawing, a physical sample, or a description of what the component has to do — the detailing is developed from whichever of those exists.
[TBC] — supply regions pending client confirmation.
Yes, and that is the standard approach rather than an option. Wind classification, terrain category, seismic zone and soil condition are inputs to the structural design before sections are selected.
Rail, clamp and purlin geometry is detailed around the module specified for the project — dimensions, weight and frame type. Confirm the module at enquiry stage so the structure is detailed correctly.
Finish systems are selected for the corrosion environment of the installation — coastal, urban or industrial exposure each call for different specifications. Specific finish options and coating thicknesses: [TBC], pending confirmation from the technical team.
Yes. Base plates, foundation bolts and casting templates are dimensioned from the same drawing set as the pole, so the foundation and the structure match on site.
Use the Request a Quote form with your product category, quantity and requirement. If you have drawings or a specification document, attach them — a quotation against a drawing is far more accurate than one against a description.
[TBC] — minimum quantities vary by product type and are confirmed at quotation stage.
[TBC] — lead times depend on product type, quantity, finishing requirements and current production load. Confirmed at quotation stage.
Yes. Where the scope allows, delivery is sequenced to the installation programme rather than the production programme, so material arrives in the order the site can use it.
Dimensional and surface inspection against the issued drawing, with in-process checks at cutting, forming and welding stages. Coating thickness is verified against the finish specification.
Yes, where the project requires a documented chain. Available records include material test certificates (as supplied by the mill), dimensional inspection records, coating records and weld inspection records.
[CERTIFICATION] — certification details are published only once verified. Please contact us for current documentation.
Yes, where a project specification requires it. Third-party involvement should be agreed at the enquiry stage so it can be planned into the production sequence.
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